Welcome to AKASH Stores. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you use our website, mobile application, and related services.
By accessing or using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information:
Personal Information
- Full Name
- Mobile Number
- Email Address
- Shipping & Billing Address
- Date of Birth (Optional)
- Gender (Optional)
Payment Information
Payments are processed securely through trusted payment gateways. AKASH Stores does not store your debit card, credit card, UPI PIN, or banking credentials.
Technical Information
- IP Address
- Browser Type
- Device Information
- Operating System
- Cookies
- Website Usage Data
2. How We Use Your Information
We use your information to:
- Process your orders
- Deliver products
- Provide customer support
- Send order updates
- Improve our products and services
- Personalize your shopping experience
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Send promotional offers (only with your consent)
3. Cookies
Our website uses cookies to:
- Remember your preferences
- Improve website performance
- Analyze visitor behavior
- Enhance user experience
You can disable cookies through your browser settings, but some features of the website may not function properly.
4. Sharing Your Information
We respect your privacy.
We do not sell, rent, or trade your personal information.
Your information may only be shared with:
- Delivery partners
- Payment gateway providers
- IT service providers
- Government or legal authorities when required by law
5. Payment Security
All online payments are processed through secure and trusted payment gateway providers.
Sensitive payment information is encrypted and handled directly by our payment partners.
AKASH Stores never stores your complete payment card details.
6. Data Security
We use industry-standard security measures to protect your information, including:
- Secure SSL Encryption
- Firewall Protection
- Secure Servers
- Access Control
- Regular Security Updates
While we strive to protect your information, no online transmission is completely secure.
7. Your Rights
You have the right to:
- Access your personal information
- Update your profile details
- Request correction of inaccurate information
- Request deletion of your account (subject to legal requirements)
- Opt out of promotional emails and SMS at any time
8. Children’s Privacy
Our services are intended for individuals who can legally make purchases.
We do not knowingly collect personal information from children without parental or guardian consent.
9. Third-Party Services
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of external websites.
10. Marketing Communications
With your permission, we may send:
- New Arrival Notifications
- Offers & Discounts
- Festival Sale Updates
- Product Recommendations
- Order & Delivery Notifications
You may unsubscribe from promotional communications at any time using the unsubscribe link or by contacting us.
11. Data Retention
We retain your personal information only for as long as necessary to:
- Process orders
- Maintain transaction records
- Provide customer support
- Meet legal, tax, and regulatory requirements
12. Changes to this Privacy Policy
AKASH Stores may update this Privacy Policy periodically.
Any changes will be posted on this page with the revised “Last Updated” date.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
AKASH Stores